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TEST REVIEW REQUEST AND PAYMENT FORM Application

  • A $25 non-refundable test review fee must be paid.
  • Test Review requests must be received within three (3) business days from the official scoring of your remotely proctored test (excluding Saturdays, Sundays, and holidays).  Late requests will not be considered. 
PLEASE READ BEFORE FILLING OUT THIS TEST REVIEW REQUEST:
Please call D&SDT at (888)734-6211  during regular business hours, 8:00AM to 8:00PM Eastern Time (ET), Monday through Friday, excluding holidays, and discuss the test outcome you are questioning before committing to paying the $25 test review request deposit.  Once you have further details about the scoring of your remotely proctored test, you will often understand the scoring process and learn how to prepare yourself better for subsequent exam attempts.  If, after discussion with D&SDT, you still have a concern with your testing process that affected the outcome of your exam, you may submit this Test Review Request. The purpose of this review process is to ensure fairness and accuracy in the evaluation of your test. If, after investigation, the review finding is in your favor, you will be refunded the $25 test review deposit.  If the finding of the review is not in your favor, the $25 test review deposit will stand, and the fee is non-refundable.

D&SDT will re-check the scoring of your remotely proctored test and may contact you and/or the tester/proctor for any additional recollection of your test(s).  
 
Note: D&SDT will not review test results or disputes with family members or anyone else (providers/trainers, programs, etc.) on behalf of the candidate.

If you decide to schedule and pay for another test component while waiting for the review outcome, and you successfully pass the component previously failed, and your review outcome is in your favor, the test review fee plus the additional test component fee you paid will be refunded. 
  • To request a review, complete and submit this Test Review Request and Payment Form.   
  • Pay the non-refundable $25 fee (Visa, MasterCard, or debit card).  
  • Provide a detailed step-by-step explanation of the steps you demonstrated but believe you were not credited with during your remotely proctored test.
  • Test Review requests must be received within three (3) business days from the official scoring of your remotely proctored test (excluding Saturdays, Sundays, and holidays).  
    • Late requests will not be considered. 
  • D&SDT will complete your review request within ten business days of receiving your timely review request.
  • The final determination of the review results will be sent to the email address listed in your TMU© account.
Your application is not complete until you include the required information and select 'Send Application.'
Address
TEST COMPONENT AND DATE INFORMATION
DETAILED EXPLANATION OF CIRCUMSTANCES TO BE REVIEWED
Affidavit
I have read the Test Review Section of the Candidate Handbook.

I understand:
  • My credit/debit card will be charged the $25 test review fee. 
    • The test review fee is non-refundable if the determination is not in my favor.
  • This review request must be submitted within three (3) business days of the official scoring of my remotely proctored test, excluding Saturdays, Sundays, and holidays.
    • Please note that late requests submitted after three (3) business days of official scoring of your remotely proctored test, excluding Saturdays, Sundays, and holidays, will not be considered.
  • I have provided a detailed step-by-step explanation of the steps I demonstrated but believe I was not credited with during my remotely proctored test.
  • The final determination review results will be sent to my email address. 
By Submitting
I hereby verify that I understand and agree with the statements contained herein and the above information is true and correct.
Application Fee $25.00
Non-Refundable. All fees are non-refundable.
(888) 734-6211